FAQ
DO YOU HAVE ANY CREDENTIALS IN ORDER TO MANAGE MY PROPERTY?
We hold a brokers license which is a requirement for any property management company within the State of Michigan. In addition to that, some of our staff members hold an associate brokers license, as well as a builders license through the State of Michigan.
HOW LONG HAVE YOU BEEN MANAGING PROPERTIES?
We have been managing properties since early 2018. We currently manage multiple portfolios (both big and small, we understand everyone has different goals with investment properties) for investors in the Mid Michigan area.
WHAT IS YOUR FEE TO MANAGE MY PROPERTY?
We charge a flat 10% on all gross revenue. There is a leasing fee (for new leases, if you are a new client there is no charge) of 50% of first months rent or a minimum of $500.00. We have a flat fee of $250.00 for lease renewals.
ARE THERE ANY ADDITIONAL FEES?
The short answer, no. We do not charge any fees for routine maintenance calls on your property. Should you wish for us to coordinate a project over $2500.00, there is a 15% charge to do so. There are no fees assessed to you for showings, advertising your property, or anything in between - those are all included within the 10% charge.
DO YOU SCREEN YOUR TENANTS?
Every prospective tenant is required to submit an application. There is a credit check, background check, and employment verification all within our application. Prospective tenants are required to provide past landlord references (if they have them). Employers and past landlords are all called on all prospective tenants. We want to make sure we find a good fit for your property. We do not make exceptions. There is no additional charge to you for this.
DO YOU HAVE STAFF AVAILABLE AT ALL TIMES?
While our standard business hours are from 9am-5pm, we do have maintenance staff available at all times. Tenants are encouraged to submit maintenance requests through their tenant portal with photos for the fastest response.
WHAT INFORMATION DO YOU PROVIDE TO ME ON MY PROPERTY? HOW OFTEN DO WE TALK?
We provide any and all information needed via our portal, Doorloop. Doorloop provides you access to various accounting reports, access to maintenance requests and how we are responding to said requests, tenant ledgers, and more. ​
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We talk as often as you would prefer whether that be weekly, monthly or biannually (or anything in between). We are constantly providing updates on the property as needed through your preferred contact method.
DO YOU HOLD A RESERVE? HOW DO YOU HANDLE EMERGENCY REPAIRS?
We hold a $500.00 reserve per unit (large complexes are an exception). Any repair over $500.00 we require owner approval on. Should there be an emergency, repairs will be made at our discretion without notice. If you like to micro-manage your property, we are unfortunately not going to be a good fit for each other.
Now that you have reviewed our FAQs, we really hope we will be a good fit for each other. Should you have further interest in working with us please click the "Get In Touch" button or submit an inquiry on our Inquires tab. We look forward to hearing from you!